Privacy policy

Privacy Policy

At About Dreams, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit aboutdreams.fr, make a purchase, create an account or otherwise interact with our website.

By using our Website, you agree to the practices described in this Privacy Policy.


1. Data Controller

The data controller responsible for your personal information is:

BELIEVE IN YOUR DREAMS [Legal Form]

Registered Office:

VILLA KOI GRAND CUL-DE-SAC 97133 SAINT-BARTHELEMY.

Company Registration Number (SIRET):

N*87880967200024

Email: Raph@aboutdreams.fr

 

2. Information We Collect

We may collect the following information:

Identity Information

* Full name

* Billing address

* Shipping address

* Phone number

* Email address

Transaction Information

* Order history

* Purchased products

* Payment confirmations

* Refund history

Payment Information

Payments are securely processed by our payment providers.

About Dreams never stores your complete payment card details.

Technical Information

We may automatically collect:

* IP address

* Browser type

* Device information

* Operating system

* Language preferences

* Time zone

* Referral source

* Website usage data

Marketing Information

* Newsletter subscriptions

* Marketing preferences

* Communication preferences


3. How We Collect Your Information

Information may be collected when you:

* Visit our website

* Place an order

* Create an account

* Subscribe to our newsletter

* Contact customer service

* Participate in promotions

* Accept cookies

* Interact with our social media

 

4. How We Use Your Information

Your information may be used to:

* Process your orders

* Deliver products

* Manage customer accounts

* Provide customer support

* Process payments

* Detect fraud

* Improve our products and services

* Improve website performance

* Send order confirmations

* Send shipping updates

* Send marketing communications (only where permitted)

* Comply with legal obligations


5. Legal Basis for Processing

Under the GDPR, we process personal data based on:

* Performance of a contract

* Compliance with legal obligations

* Legitimate interests

* Your consent (for marketing communications)

You may withdraw your consent at any time.

 

6. Sharing Your Information

We only share your personal information where necessary.

Our service providers may include:

* Shopify Inc. (e-commerce platform)

* Shopify Payments

* Stripe

* PayPal

* DHL

* UPS

* Colissimo

* FedEx

* Klaviyo

* Mailchimp

* Google Analytics

* Meta (Facebook & Instagram Pixel)

* Accounting providers

* IT service providers

* Legal advisors

* Public authorities where legally required

We never sell your personal information.


7. International Data Transfers

Some of our service providers operate outside the European Economic Area or the United Kingdom.

Where personal data is transferred internationally, we rely on appropriate safeguards including:

* Standard Contractual Clauses approved by the European Commission

* Adequacy Decisions

* Other legally recognised transfer mechanisms


8. Data Retention

We retain your information only for as long as necessary to:

* fulfill your orders;

* comply with legal obligations;

* resolve disputes;

* prevent fraud;

* enforce our agreements.

When no longer required, personal information is securely deleted or anonymised.


9. Your Rights

Depending on your location, you may have the right to:

* Access your personal data

* Correct inaccurate information

* Request deletion

* Restrict processing

* Object to processing

* Withdraw consent

* Request data portability

* Lodge a complaint with your local supervisory authority

Requests can be made by contacting:

Raph@aboutdreams.fr

 

10. Cookies

Our Website uses cookies and similar technologies to improve functionality, enhance your shopping experience, analyse traffic and measure marketing performance.

Cookies may be placed by:

* Shopify

* Google Analytics

* Meta Pixel (Facebook & Instagram)

* Klaviyo

* Mailchimp

* Other third-party services used by About Dreams

You may manage your cookie preferences through your browser settings or our cookie banner.

 

11. Cookie Policy

What are Cookies?

Cookies are small text files placed on your device when visiting a website.

They allow websites to function properly, remember preferences, improve security and analyse user behaviour.


Types of Cookies We Use

Essential Cookies

Required for:

* Shopping cart

* Checkout

* Login

* Fraud prevention

* Website security

These cookies cannot be disabled.


Performance & Analytics Cookies

These help us understand how visitors use our Website.

Examples include:

* Shopify Analytics

* Google Analytics


Marketing Cookies

These cookies help us measure advertising performance and personalise marketing.

Examples include:

* Meta Pixel

* Google Ads

* Klaviyo tracking

 

Functional Cookies

These remember:

* Language

* Currency

* Region

* Customer preferences


Managing Cookies

You can manage or disable cookies through:

* Your browser settings

* Our cookie consent banner

Please note that disabling certain cookies may affect the functionality of our Website.


12. Security


We implement appropriate technical and organisational security measures to protect your personal information.

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.


13. Children’s Privacy

Our Website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will delete it promptly.


14. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.


15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

The latest version will always be available on this page together with its revision date.


16. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

About Dreams

Email: Raph@aboutdreams.fr

Address: 40 Rue des Blancs Manteaux, 75004 Paris